All online orders will be processed within 24-36 hours assuming all items are in stock. If any items are out of stock we will contact you via e-mail and or phone in order to confirm any changes that may need to be applied to your order.

Orders will be shipped via USPS Priority Mail.


Items purchased on are eligible for Store Credit or Return. This is continent upon  customer contacting Serendipity within 14 days of purchase and provided purchased items are returned unused and in original condition and packaging. A full refund will be given for items returned within 14 days of purchase (including shipping time) via the original form of payment. Shipping fees are non-refundable. Return and exchange shipping fees are the responsibility of the customer and Serendipity does not accept responsibility for any return packages lost in transit without proof of delivery to Serendipity.

Return Address:

41 Pleasant St, Portsmouth, NH 03801 


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